Privacy Policy

Information We Collect

When you use our website or contact us, we may collect the following information:

• Name, email address, and phone number (when you interact with a form, including partial entries that are not submitted)
• Your website URL (when you request an audit)
• Business name and industry
• Messages you send through our contact forms or chat widget
• Device and browser information, IP address, and pages visited (via analytics)
• Advertising campaign data such as UTM parameters and click identifiers

How We Use Your Information

• To respond to your inquiries and provide the services you request
• To send you relevant follow-up communications about your project or audit
• To improve our website, services, and advertising effectiveness
• To measure and optimize our advertising campaigns
• To comply with legal obligations

Advertising & Analytics

We use Google Analytics, Meta (Facebook) Pixel, and Google Ads conversion tracking to understand how visitors find and use our site. These services may use cookies and similar technologies to collect data about your browsing activity. You can opt out of personalized advertising through your browser settings or by visiting optout.aboutads.info.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or company information. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting app.retention.com/optout.

SMS Communications

If you provide your phone number, we may send you text messages related to your inquiry or project. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Message frequency varies.

Data Sharing

We do not sell your personal information. We may share data with service providers that help us operate our business (hosting, analytics, SMS delivery, CRM), but only as needed to provide our services.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your data at any time by contacting us.

Contact

Questions about this policy? Email us at tom@straydesign.co.